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SEE ALSO. AGENTS · ANSWERTIME · ARRIVALRATE · AVGDURATION · AVGWAIT · ERLANG-B · ERLANG-C · SLA. Please email Anapedia team with your comments and questions.
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6 Aug 2017 ... SEE ALSO. ANSWERTIME · ARRIVALRATE · AVGDURATION · ERLANG-B · ERLANG-C · SLA. Please email Anapedia team with your comments and questions. Contributors. caroboyle · AnapediaTeam. Labels (1). Labels: ...
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23 Oct 2017 ... ANSWERTIME Calculates the minimum waiting time for which the service level agreement can be maintained. SYNTAX ANSWERTIME(x, w, y, z) where x: is the.
9 Dec 2017 ... AVGDURATION Calculates the average duration of calls that are answered while guaranteeing the service level agreement. ANSWERTIME Calculates the minimum waiting time for which the service level agreement can be maintained. AVGWAIT Calculates the average waiting time for incoming calls.
Calculates the arrival rate of calls that can be received while guaranteeing the service level agreement. x[AVERAGE:y], Numeric Function, Calculates the average for a specified range of values. AVGDURATION, Call Centre Function, Calculates the average duration of calls that are answered while guaranteeing the service ...
19 Mar 2017 ... AVGDURATION-1.png. AVGWAIT-1.png. AVGWAIT-2.png. AVGWAIT-3.png. BLANK-0.png. BLANK-1.png. BLANK-2.png. BLANK-3.png. CODE-0.png. CODE- 1.png. CODE-2.png. COLLECT-0.png. COLLECT-1.png. COLLECT-2.png. COLLECT-3.png. COMPARE-0.png. COMPARE-1.png. COMPARE-2.png.
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